Solution for DISM scan stuck at 62.3% and error message 'Source files could not be found'

Last update: October 27, 2023
Author 2c0bi

Hello! In this article, I'll show you how to resolve a problem if your DISM scan gets stuck at 62.3% and/or fails with the error message that the source files could not be found.

Scenario 1: Scanning stuck at 62.3%

If you're here because your DISM scan stops at 62.3%, I would recommend simply letting it continue scanning. In many cases, this problem occurs because the scan gets stuck in a loop of duplicate Windows files. It usually resolves itself after about five or ten minutes, and the scan continues normally. So don't worry if it stops at that percentage for a while; it's not something you should worry too much about. Wait for the scan to complete.

Scenario 2: Source files could not be found error

If you experience an error stating that the source files cannot be found, you may need to perform an update or upgrade in Windows 11. Be sure to check for updates available for your operating system. The update process may resolve this issue.

You can also try running the Windows Command Prompt file tracker utility (scan). Open Command Prompt as administrator and run the following command:

sfc / scannow

This will start the system scan. Give it some time to run and repair any corrupted files it finds. Once it's finished, restart your computer.

If none of these solutions resolve your issue, I would recommend contacting Microsoft Support for further assistance.

I hope this article was helpful in solving your problem. Thanks for reading this brief tutorial, and we'll see you in the next one! See you later!

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